Ornate Garden

• Q. Cancelling an Order

• Q. Cards Accepted

• Q. Damaged or incorrect Items

• Q. Despatch details

• Q. How do I get something delivered?

• Q. How do I know that my credit card details are safe?

• Q. I didn't receive a confirmation email

• Q. I have a question that is not answered in this FAQ. What should I do?

• Q. Insurance

• Q. Order Confirmation?

• Q. Ordering By Phone

• Q. Payments by Post

• Q. Refunds

• Q. Returns Address

• Q. Returns and Exchanges

• Q. Security, ordering with confidence

• Q. Supposing I live outside the UK?

• Q. What does Ornate Gardens do with the information collected?

• Q. What happens when we cannot accept a return?

• Q. Where is my order now?

• Q. Will I receive a receipt for the payment I make to Ornate Gardens?

Answer

We accept most major credit and debit cards - Visa, Mastercard, Switch and Delta. Please note that your credit/debit card will be debited at the point of purchase and before despatch. If we are unable to fulfil your order for any reason we will refund your payment immediately.

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