Welcome! If you are new to Ornate Gardens, this page should help clear up a lot of commonly asked questions.
If you would like to contribute a question (and presumably the answer as well), please use the contact page and send me a note.
Answer
Refunds will be processed within 6 business days from when we receive the package, assuming all criteria are met. You will receive an email confirming the amount of the credit. If we have made an error with your delivery or you wish to return an item for any reason, please call our customer services department on +44 (0) 1675 464705 or email us on sales@ornategarden.com and we will organise for your parcel to be collected and a replacement or refund processed.